Cancellation Policy
CANCELLATION POLICY
Last Updated: 05 June 2026
At Arvenal, we strive to process and dispatch orders as quickly as possible. Please review our cancellation policy below.
Order Cancellation by Customer
Orders may be cancelled before they have been processed or shipped.
To request a cancellation, please contact us as soon as possible at:
Email: arvenal.support@gmail.com
Phone: +91 8587852616
While we will make every effort to accommodate cancellation requests, we cannot guarantee cancellation once order processing has begun.
Orders Already Shipped
Once an order has been shipped, it cannot be cancelled. Customers may refer to our Returns and Refunds Policy for information regarding eligible returns and refunds.
Order Cancellation by Arvenal
Arvenal reserves the right to cancel any order at its sole discretion in circumstances including but not limited to:
Product unavailability
Inventory discrepancies
Pricing or listing errors
Payment verification issues
Suspected fraudulent transactions
Operational or logistical constraints
In the event that an order is cancelled by Arvenal after payment has been received, a full refund will be issued to the original payment method.
Refund Timeline
Where applicable, refunds for cancelled orders are generally processed within 5 to 7 business days. Actual credit timelines may vary depending on the customer's bank or payment provider.
Contact Information
Business Name: Rishabh Chugh
Brand Name: Arvenal
GSTIN: 06BPJPC2406M1Z1
Address:
68L, 1st Floor,
Dr Jai Dayal Soota Marg,
Sector 7,
Gurugram,
Haryana 122006,
India
Email: arvenal.support@gmail.com
Phone: +91 8587852616