Legal notice

LEGAL NOTICE

This website, www.arvenal.com, is operated by Arvenal.

The terms “we”, “us” and “our” refer to Arvenal. By accessing, browsing, or purchasing from this website, you agree to the policies and terms displayed on this website, including our Terms of Service, Privacy Policy, Refund Policy, Shipping Policy, and Contact Information.

BUSINESS INFORMATION

Brand Name: Arvenal
Operating Entity: Rishabh Chugh, trading as Arvenal
Business Type: Sole Proprietorship
Website: www.arvenal.com
Email: arvenal.support@gmail.com
Phone: +91-8587852616
Address: Sector 7, Gurugram, Haryana, India
GSTIN: 06BPJPC2406M1Z1

CUSTOMER SUPPORT

For order-related questions, returns, refunds, cancellations, product issues, shipping issues, or general support, customers can contact us at:

Email: arvenal.support@gmail.com
Phone: +91-8587852616

We aim to respond to customer queries as soon as reasonably possible during business working hours.

GRIEVANCE OFFICER

In accordance with applicable Indian consumer protection and e-commerce requirements, customers may contact the Grievance Officer for consumer complaints or unresolved issues.

Grievance Officer: Rishabh Chugh
Designation: Grievance Officer
Email: arvenal.support@gmail.com
Phone: +91-8587852616
Address: Sector 7, Gurugram, Haryana, India

We aim to acknowledge consumer complaints within 48 hours of receipt and redress them within one month from the date of receipt, in accordance with applicable law.

PRODUCTS AND SERVICES

Arvenal sells curated consumer products through its online store. Product details, prices, availability, offers, images, descriptions, delivery timelines, and other information may be updated from time to time.

While we make reasonable efforts to display accurate product information, minor variations in colour, packaging, finish, size, or appearance may occur due to lighting, screen settings, manufacturing batches, supplier updates, or normal product variation.

ORDERS, RETURNS AND REFUNDS

Orders, shipping, returns, refunds, exchanges, and cancellations are governed by the policies displayed on this website.

Please refer to the following pages for more information:

Terms of Service
Privacy Policy
Refund Policy
Shipping Policy
Contact Information

INTELLECTUAL PROPERTY

All content on this website, including but not limited to text, images, product descriptions, graphics, logos, icons, designs, videos, page layouts, and brand elements, is owned by Arvenal, its licensors, suppliers, or content partners and is protected by applicable intellectual property laws.

No part of this website may be copied, reproduced, distributed, modified, displayed, published, sold, resold, or exploited without prior written permission from Arvenal.

LIMITATION

The information provided on this website is for general product and shopping purposes only. It should not be treated as medical, professional, technical, or expert advice unless expressly stated.

Nothing in this Legal Notice limits any rights available to customers under applicable consumer protection laws.

GOVERNING LAW AND JURISDICTION

This Legal Notice and your use of this website shall be governed by and construed in accordance with the laws of India.

Subject to applicable consumer protection laws, the courts at Gurugram, Haryana shall have jurisdiction over disputes arising from this website, these policies, or purchases made through this website.

LAST UPDATED: 18/06/2026